- How do I place an order?
- What are the benefits of registering for an account?
- What do I do if I forget my user name or password?
- How do I check the status of my order?
- Is it safe to give you my credit card info?
- What is your Privacy Policy?
- What is your Return Policy?
- What are the shipping and tax details?
- How can I contact Notebookparts.com?
HOW DO I PLACE AN ORDER?
To purchase an item, enter a number into the quantity box, select your options,
and push the "add to cart" button. To change options for
an item in your shopping cart, you will need to delete that item and add
it again to your cart, this time with the correct options.
When you are done shopping, click the "check out" link or button beneath your shopping cart, and that will begin the check out process. You will need to register for an account, and then provide payment info on our secure server. Your purchase will be authorized and you will recieve a confirmation email for your order. Your order will be shipped out in 2-3 days and an email with all of the shipment details will be sent at that time. If your item is on back-order, we will notify you of the estimated ship date.
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WHAT ARE THE BENEFITS OF REGISTERING FOR AN ACCOUNT?
Notebookparts.com has an account registration process for one reason only: to provide
you with many enhanced shopping features. Registering does not take
any longer than just placing a one-time purchase, but it will make it easier
for future visits. The enhanced shopping features include:
- Express Checkout: Enjoy a quick,
one-step checkout process once you enter and activate your billing and
shipping settings.
- Tracking Orders & Shipments: You
can check the status of any Internet order my logging into you account
through the "My Account" link at the bottom of every page on this site.
When you place an order at Notebookparts.com you will receive an order
confirmation e-mail that will include your order number and tracking
number. Once you log into your account, you will be able to view your
previous order details.
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WHAT DO I DO IF I FORGET MY USER NAME AND PASSWORD?
Just click here, enter the email address you used when registering, and your user name and password will be emailed to you. If you have any problems, you can always register with us again.
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HOW DO I CHECK THE STATUS OF MY ORDER?
You can check the status of any Internet order my logging into you account
through the "My Account" link in the left side navigation panel of every
page on this site. Check
your order status now.
When you place an order at Notebookparts.com you will receive an order confirmation
e-mail that will include your order number and tracking number. For faster
service, please have this information readily available. Once you log into
your account, you will be able to view your previous order details.
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IS IT SAFE TO PROVDE YOU WITH MY CREDIT CARD INFO.?
ABSOLUTELY. All credit card and personal information on our site is transmitted via a secure server, which means that the information that you provide to Notebookparts.com when placing an order is encrypted using a high-grade encryption key for U.S. domestic use only (RC4, 128 bit). In addition, your account information is kept in a secure database, and we do not store your credit card number. Credit card fraud on the internet is very rare, but we have taken the steps to provide you with peace of mind when shopping with us.
For more information, please see our security
statement.
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WHAT IS YOUR PRIVACY POLICY?
Notebookparts.com is committed to maintaining the privacy of our customers in
the electronic environment. Notebookparts.com does not currently share any personal
information of its customers, such as name, address, telephone number or
email address with any third parties.
For more information, please see our privacy
policy.
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WHAT IS YOUR RETURN POLICY?
For return policy information, please our click
here.
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WHAT ARE YOUR SHIPPING AND TAX DETAILS?
Click here to
view shipping rates and details.
0.00% sales tax will be added to all orders billed to persons living
in the state of , USA. If you live
in any other state in the United States there are no sales tax charges from
Notebookparts.com.
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HOW DO I CONTACT Notebookparts.com?
email: info@notebookparts.com
Notebookparts.com
64 West Franklin Street
Hagerstown, Maryland 21740
1-888-748-2300 or 1-240-683-0000
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