IMPORTANT : Notebookparts.com will not accept any returns without RMA Number. Please do not ship product before receiving Return Authorization number (RMA) from us. Please read our return policy before filling the below RMA Request Form.

RMA Request:

• Include your personal data (Name, full address, telephone, email address, etc).
• Indicate the model( type) and serial number of the part number purchased , as well as date of purchase.
• Give a complete fault description.
• Provide order number
• By using the RMA request, the user confirms to understand and accept the terms and conditions as described in the Service Policy.

Return Authorisation :

• After receipt of the RMA request by notebookparts.com, a confirmation and authorisation message will be communicated within 48 hours.
• This document will contain:
  • A RMA number (which is your reference number)
  • Instructions what to do with the defective unit.

RMA Request Form:

In order to obtain a valid RMA number, please use the following request form.